Returns and Exchange Policy
Our complete returns and exchange policy for Forever Misfits vinyl sticker orders. Every sticker leaves our workshop checked and ready to stick — if something's off, here's how our returns and exchange process makes it right.
The Short Version
- Report any issue within 48 hours of delivery — photos or an unboxing video required.
- Genuine defects, damage, or missing items get a free reprint or full refund under our returns and exchange policy.
- Since every sticker is made to order, we can't accept returns and exchange requests for change of mind or wrong selection.
- Approved refunds are processed within 5–7 business days to your original payment method.
- Orders can be cancelled only before they're dispatched.
- Reach us anytime at midhapushkar@gmail.com or +91 9971407434.
Our Returns and Exchange Quality Promise
Every batch of Forever Misfits stickers goes through a manual check before it's packed — colour accuracy, cut precision, and adhesive quality all get a once-over. Even so, if a sheet slips through with a defect, we'll fix it under our returns and exchange policy, no arguments.
How to Start a Returns and Exchange Request
Since stickers are lightweight and easy to inspect the moment they arrive, we ask that any issue be flagged quickly for our returns and exchange team:
- Email midhapushkar@gmail.com within 48 hours of delivery with your order number to begin the returns and exchange process.
- Attach clear photos of the defect. If items are missing from the pack, an unboxing video speeds up verification.
- Our team reviews it and gets back to you within 24–48 hours with a resolution — reprint or refund, your choice.
Requests raised after 48 hours, or without supporting photos/video, unfortunately can't be verified or processed.
What's Not Eligible for Returns and Exchange
Because every sticker is printed and cut specifically for your order, these categories are final sale unless there's a genuine defect:
Refund Method and Exchange Timeline
- Prepaid orders: refunded to the original payment method (UPI, card, wallet) within 5–7 business days of approval.
- COD orders: we'll request your UPI ID or bank details and process the refund within 7–10 business days.
- Shipping charges are non-refundable, except when the return is due to our error.
Order Cancellations Before Dispatch
You can cancel an order any time before it's dispatched — just email or WhatsApp us your order number and we'll process it right away. Once a sticker order is packed and handed to our courier partner, it can no longer be cancelled since it's already made specifically for you.
Undelivered or Returned-to-Origin (RTO) Orders
If your package couldn't be delivered — usually due to an incorrect address, an unreachable phone number, or a missed delivery attempt — it gets returned to us automatically. Once it's back with our team, we'll reach out to confirm your correct address and reship it at no extra cost as part of our returns and exchange process.
Marked Delivered But Didn't Receive It?
If tracking shows "Delivered" but the package hasn't reached you, let us know within 24 hours of that status update. We'll open an inquiry with our courier partner and either arrange a reship or a refund based on what they confirm. We're unable to accept these claims after the 24-hour window, as courier investigations run on a strict timeline.
Still Need Returns and Exchange Help?
Our team usually replies within a few hours. Reach out however's easiest for you.