Privacy Policy
We collect only what we need to get your stickers made, packed, and delivered — nothing more. Here's exactly what we gather, why, and how you stay in control of it.
Business Information
About This Policy
Forever Misfits ("we," "us," "our") runs this website and store, including everything on it — products, content, and the checkout experience (together, the "Services"). This Privacy Policy explains what personal information we collect when you browse, shop, or get in touch with us, and how we use, store, and protect it.
By using our website or placing an order with us, you're agreeing to the practices described here. If anything's unclear, reach out — our contact details are at the bottom of this page.
Information We Collect
We only collect what's genuinely needed to process your order, ship it to you, and keep you updated. Depending on how you interact with us, this can include:
Contact Details
Name, phone number, email address, shipping and billing address.
Payment Information
Payment confirmation and transaction details. Card and UPI details are handled directly by our secure payment gateway — we never see or store your full card number.
Order & Transaction Data
What you've ordered, your cart activity, and your past order or return history.
Communications
Anything you share when you email, call, or message us for support.
Device & Usage Data
IP address, browser type, and how you navigate our site, collected automatically via cookies and similar tech.
Account Details
Username, password, and saved preferences, if you create an account with us.
How We Use Your Information
- Order fulfillment: to process payments, pack your stickers, arrange shipping, and handle any returns or exchanges.
- Customer support: to respond to your queries, resolve issues, and keep you posted on order updates.
- Improving our store: to understand what's working on the website and fix what isn't.
- Marketing: to send you offers, new drops, and updates by email or WhatsApp — only if you've opted in, and you can unsubscribe anytime.
- Security: to prevent fraud, protect our systems, and keep transactions safe.
- Legal compliance: to meet any obligations under Indian law or respond to valid legal requests.
Who We Share It With
We don't sell your personal information. It's only shared with parties who help us run the business, such as:
- Our website and hosting platform, which powers the store you're shopping on.
- Payment gateway providers, to securely process your transaction.
- Courier and logistics partners, to get your order delivered to the right address.
- Government or law enforcement, only when legally required to do so.
Cookies & Tracking
Our website uses cookies and similar technologies to remember your cart, keep you logged in, and understand how visitors use our site so we can improve it. You can control or disable cookies through your browser settings, though some parts of the site (like checkout) may not work properly without them.
Data Security & Retention
We take reasonable technical and organizational measures to keep your information safe. That said, no method of transmission over the internet is 100% secure, and we can't guarantee absolute protection. We recommend avoiding sensitive details over unsecured channels like public forums.
We keep your information only as long as needed — to fulfill your order, meet legal or tax obligations, resolve disputes, and enforce our policies. Once it's no longer needed, we securely delete or anonymize it.
Children's Privacy
Our Services are not directed at children, and we don't knowingly collect personal information from anyone under 18. If you believe a child has shared information with us, please contact us and we'll remove it promptly.
Your Rights & Choices
You're in control of your information. Depending on applicable law, you can:
To exercise any of these, just email us — we'll respond as quickly as we can and may need to verify your identity first.
Changes To This Policy
We may update this Privacy Policy from time to time as our practices evolve or as required by law. Any changes will be posted on this page with an updated "Last updated" date, so check back occasionally.
Questions About Your Data?
Reach out anytime — we're happy to walk you through it.